Most items are made to order. After the payment is received, orders generally take between 1-5 working days to be dispatched, depending on the piece. For gold plated jewelry it can take up to one week. If you need detailed timing information about you order, please don't hesitate to ask.
Orders are shipped by registered mail through Correos Spain. Shipping may take between 1- 3 weeks depending on country of destination. On rare occasions, a delay by post or custom may occur.
It is buyer's responsability to pay the local import taxes, custom fees, duties, VAT, etc, in case there are any.
All jewelry is handmade with lots of care, please allow small imperfections due to the nature of handcraft work.
It is very important to me that you are happy with your jewel. If you are not satisfied with your purchase, you can return or exchange the item within 14 days of receiving it. Items must be unused and in original condition and packaging. Shipping costs will not be returned and it is the buyer's responsability to pay for the return shipping costs. Please contact me before sending a piece back in order to get detailed instructions.
If you order arrived damaged or defective, please contact me for a replacement.
Sale items and custom orders can not be returned.